Emotional Intelligence
"In hard times, the soft stuff often goes away. but emotional intelligence, it turns out, isn't so soft.
If emotional obliviousness jeopardizes your ability to perform, fend off aggressors, or be compassionate
in a crisis, no amount of attention to the bottom line will protect your career. Emotional intelligence
isn't a luxury you can dispense with in tough times. It's a basic tool that, deployed with finesse, is
the key to professional success."
- Harvard Business Review (2003)
Emotional Intelligence (EQ), involves self-awareness, self-management, social intelligence and relationship management.
