Skills and Competencies
Peer-based Leadership
Peer-based leadership depends on peer councils and cross-functional task forces for planning, implementation, and effective change strategies. These new focus and decision-making groups are dynamic and close to the processes needing restructuring or reengineering. Comparison between peer-based and rank-based leadership might help you to understand some of the key points of the peer-based system.
| Peer-based Leadership | Rank-based Management |
|---|---|
| Decisions are made closest to the real work being done. | Decisions are made by management at the top and imposed on those below. |
| Honest communication is a core value. | Employees tell management what they want to hear. |
| Rotational leadership is practiced. | Leadership is by the few. |
| Process is more important and powerful than position. | Position is everything. |
| Power is defined as influence on people and things. | Power is defined as decision-making vested in very few people. |
| Key resources are shared decision-making, knowledge, and information. | Key resources are power and subservience. |
There are a few companies beginning to transition into the peer-based system, but most companies are still rank-based. Some of the ideas stated above are from Jeffrey Nielsen's book, The Myth of Leadership (2004), and some are from Dennis Bakke's book, Joy at Work (2005).
CEO and Executive Team Coaching
Lovitt Consulting identifies what needs to be done for productivity, profitability, team and cultural development. Coaching addresses the balance of family, community, faith and work life.
Do you have an effective executive or management team?
Who are your culture keepers? How do you know?
Who needs coaching for higher productivity?
Is your executive team a contributor to profitability? How?
Seven Critical Communication Skills
Active Listening:
Listener provides verbal and non-verbal responses that align with the intended statement of the messenger.Non-Defensive Listening:
Listener provides an appropriate response to an inappropriate comment by aligning the response with the intended message.Care-Frontation:
This is a process of helping others to be aware of their infringements on our boundaries.Managing by Agreement:
This process allows all parties to realize and manage their decisions.Validation:
A person is affirmed for their character, attitude or specific behavior without qualification.Inquiry/Dialogue:
These skills deliver information about others that no-one expected when the conversation began.Re-engineering/Problem-Solving
Re-engineering is developing a process from scratch. Problem-solving is reconstructing a process, activity, or conversation after it goes awry.